Medicare can be a challenging system to navigate and also an important resource. Two places to look for help with Medicare concerns are:

Medicare Rights Center - Consumer Hotline #1-800-333-4114

Medicare Advocacy Project (for assistance with appeals) #1-800-323-2205

Also, many states have programs to assist with insurance questions and issues. For example, Massachusetts has a program called SHINE (Serving the Health Information Needs of Elders) #1-800-243-4636. Contact your local Agency on Aging to find out about resources in your area.